Driving Loyalty by Satisfying the Needs of the 'Thumb Generation'
Sephora makes beauty personal for its shoppers. Mary Beth Laughton, SVP of Digital, shares how the brand is creating a virtuous cycle of loyalty with Millennials across every touchpoint and micro-moment.
Read more @ https://www.thinkwithgoogle.com/consumer-insights/driving-loyalty-by-satisfying-needs-thumb-generation/